In the first segment Steve and Don unbundle the sales tool acronym A.R.C.H. process: acknowledge, restate, clarify and hypothetical solution, another of Don’s sales power tools. In the second segment they continue with another sales power tool called the R.A.D.A.R, to help the prospect or client navigate through conflict resolution. The acronym stands for five methods to escape conversational conflict: resubmit your validation, admission, denial, ask to clarify and regift the objection. For more information on the topics discussed on this show just go to www.60secondstoyes.com

Syndicated financial columnist and talk show host Steve Savant interviews popular platform speaker and best selling author Don Spini. Don ‘s book, “60 Seconds to Yes” is a powerful method for mastering sales and creating influence.. The Thought Leadership Series features some of the top minds in the financial industry and is sponsored by CreativeOne, an agent development organization.

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